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FAQ

  • Who is Torc Tight?
    Torc Tight is an Australian provider of specialised solutions for the testing, calibration, repair, and rental of industrial tools. With over 30 years of industry experience, our business is built on the principles of precision, reliability, and exceptional customer service. Our mobile trucks and fully equipped workshops allow us to deliver services where and when you need them, saving you time and reducing downtime for your business.
  • What services does Torc Tight offer?
    We offer a wide range of services, including: Tool Calibration & Servicing: Ensuring your tools and equipment are accurate and compliant with industry standards. Tool Repairs: From basic fixes to complex rebuilds, we restore tools to full functionality. Tool Rentals: Flexible rental solutions for hydraulic, pneumatic, and battery-operated tools. Tool Sales: High-quality tools, handpicked to suit your specific needs.
  • What makes Torc Tight unique?
    Our expertise, mobile service trucks, and commitment to quality ensure you receive fast, reliable, and professional support. By bringing our workshop to you, we minimise disruptions to your operations and help you stay productive. Additionally, we pride ourselves on fostering long-term partnerships with our clients, tailored to their unique requirements.
  • How can I contact Torc Tight?
    You can reach us via the following methods: Phone: 07 4095 4670 Email: admin@torctight.com.au Online: Submit a query via the contact form on our website.
  • What is tool calibration?
    Tool calibration is the process of adjusting and verifying the accuracy of a tool to ensure it performs within its intended specifications. Calibration is essential for maintaining precision, safety, and compliance with industry standards.
  • Why is calibration important?
    Regular calibration helps to: Maintain accuracy and reduce errors. Ensure compliance with safety and industry standards. Extend the lifespan of your tools by identifying and addressing potential issues early. Avoid costly downtime by ensuring tools are always ready for use.
  • Which tools can Torc Tight calibrate?
    We calibrate a wide range of tools and equipment, including: Torque wrenches and torque screwdrivers. Pressure gauges and hydraulic tools. Hoists, jacks, and lifting equipment. Electrical testing tools.
  • Does Torc Tight provide calibration certificates?
    Yes, every tool we calibrate is accompanied by a detailed calibration certificate. This document provides traceability and proof of compliance for audits and quality management systems.
  • How often should tools be calibrated?
    The recommended frequency depends on usage, the tool type, and the requirements of your industry. As a general rule: Tools used daily should be calibrated annually. Critical tools or those used in high-risk environments may require more frequent calibration.
  • What kinds of tools does Torc Tight sell?
    We stock a comprehensive range of tools for industrial applications, including hydraulic torque tools, pneumatic tools, and torque wrenches. Specialising in torque-critical tools and equipment, we provide solutions that meet the highest standards of accuracy and reliability. Our sales team works closely with you to recommend the right tools for your needs, ensuring you have the equipment necessary to get the job done, from precision torque wrenches to advanced bolting systems.
  • Does Torc Tight offer tool rentals?
    Yes, we provide rental options for businesses that require tools on a short-term or project basis. This includes hydraulic tools, battery-operated equipment, and specialised torque tools. Our rental solutions are cost-effective and flexible, catering to both day-to-day needs and long-term projects.
  • What rental plans are available?
    Daily Rental: Perfect for short-term needs or emergencies. Weekly & Monthly Discounts: Cost-saving options for extended use. Torc to Own: Rent for an extended period and transition to ownership with a buyout agreement.
  • Can I purchase tools after renting?
    Yes, we offer buyout options for tools you rent. If you find a tool that’s working well for your team, you can apply a portion of the rental costs toward the purchase price.
  • What repair services does Torc Tight offer?
    We provide comprehensive repair services for hydraulic, pneumatic, and torque tools. Whether your tools need routine maintenance or major repairs, our skilled technicians can get them back to optimal working condition. Our services include: Troubleshooting and diagnostics. Replacing worn or damaged components. Restoring tools to manufacturer specifications.
  • How do I arrange for tool repairs?
    You can arrange repairs by contacting us directly. Depending on your preference, we can: Perform on-site repairs using our mobile service trucks. Service tools at one of our fully equipped workshops.
  • How long do repairs take?
    Repair times vary depending on the complexity of the issue and the availability of parts. We aim to complete most repairs promptly to minimise disruption to your operations.
  • What support does Torc Tight provide after sales or service?
    We stand by the quality of our tools and services by offering ongoing support. This includes: Expert advice on tool use and maintenance. Troubleshooting assistance. Updates and reminders for calibration or servicing schedules.
  • How do I access support?
    You can contact us anytime via phone or email. Our team is committed to providing timely and effective solutions to keep your tools operating smoothly.
  • Still have questions?
    We’re always here to help! If you need more information or want to discuss your specific needs, don’t hesitate to get in touch. Our team is ready to assist with any questions you may have. Thank you for choosing Torc Tight! We look forward to supporting your precision needs with top-quality tools and services.
Torc Tight All Rights Reserved (COPYWRITED)

ABN: 34 618 781 258

Torc Tight 2024 | Torque Right with Torc Tight

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